Delivery & Returns

ORDERING

When your order is received, you will be emailed an order confirmation. We reserve the right not to deliver in the event that the stock level was incorrect at the time of receiving the order. In the event that we are unable to deliver your order we will inform you and cancel the order.  


DELIVERY POLICY

Your parcel will be dispatched from our UK warehouse within 2 working days of placing your order. We try to dispatch all orders placed before 14:00GMT on the same working day.

All UK deliveries:

FREE UK SHIPPING ON ALL ORDERS OVER £50
Shipped by Royal Mail on a 2-4 working day tracked delivery service.

TRACKED STANDARD SHIPPING (UK Mainland only) £3.99
Shipped by Royal Mail on a 2-4 working day tracked delivery service.

NEXT DAY TRACKED SHIPPING (UK Mainland only) £4.95
Shipped by Royal Mail on a next working day tracked service. (Order by 2pm Mon-Fri)

 

All European (Non UK) deliveries:

FREE EUROPEAN SHIPPING ON ALL ORDERS OVER £50
Shipped by UPS on a 3-5 working day tracked delivery service.

TRACKED STANDARD EUROPEAN SHIPPING £5.99
Shipped by UPS on a 3-5 working day tracked delivery service.

 

All USA deliveries:

FREE USA SHIPPING ON ALL ORDERS OVER £100
Shipped by UPS on a 5-10 working day tracked delivery service.

TRACKED STANDARD USA SHIPPING £9.99
Shipped by UPS on a 5-10 working day tracked delivery service.

 

All Australia deliveries:

FREE AUSTRALIA SHIPPING ON ALL ORDERS OVER £100
Shipped by UPS on a 5-10 working day tracked delivery service.

TRACKED STANDARD AUSTRALIA SHIPPING £11.99
Shipped by UPS on a 5-10 working day tracked delivery service.

RETURNS POLICY

London Attitude offer 30 days to return your goods from the date you receive them. 

How to return your order. 
  • Fill in the returns form we included in with your order and ensure you return it with your unwanted goods
  • Return the item(s) to the address on the returns form
  • Send your unwanted items back to our warehouse via a tracked service.
  • Ensure all goods are returned as new, unworn and with tags.  

Returns Address:
London Attitude (Minatus Ltd)
Unit-7 Headway Business Park
Denby Dale Road, Wakefield
West Yorkshire,

WF2 7AZ, UK

Download: Returns form

What we'll do once we've received your return
  • Once your return arrives at our warehouse we'll begin to process it as soon as possible.
  • We will issue a refund and the funds will return to your account. Please allow up to 5 working days for your refunded amount to reach your account. You will also get a refund confirmation email.  

 

FURTHER INFORMATION

  • All shipping costs are the responsibility of the customer, London Attitude do not offer free returns. 
  • Please allow up to 5 working days for your refund to be processed once we receive your return.
  • Anything returned outside of the 30 day policy will not be eligible for a refund. 
  • Unfortunately, we're no longer accepting exchanges. You'll now need to place a new order if your chosen size doesn't quite fit right.

 

CUSTOMS & DUTIES

All packages imported to your country may be subject to customs, taxes or other fees. You are responsible for all applicable customs, duties, taxes and fees charged by your government.

We cannot guarantee that you will or will not be charged any customs taxes or duties. Please contact your country's customs office prior to purchasing for respective charges and rates on packages coming from outside of your country.

No orders being delivered within the UK & EU will incur any import tax or duties.